Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the website prosidiasystems.com (the “Site”), operated by Marcel Bruch LABS, which does business as Prosidia Systems (“Prosidia”, “we”, “us”, or “our”), Gostenstrasse 22, 8882 Unterterzen, Canton of St. Gallen, Switzerland. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. About the Site and our services
The Site is an informational and marketing website that describes our AI voice systems and lets you request and schedule a consultation call. Any actual provision of services is subject to a separate written agreement between you and Prosidia. Booking a call or submitting the questionnaire does not by itself create a service contract or any obligation on our part to provide services.
2. Eligibility
You must be at least 18 years old and able to form a binding contract to use the Site. By using the Site, you represent that you meet these requirements and that any information you provide is accurate.
3. Acceptable use
You agree not to:
- Use the Site for any unlawful, harmful, or fraudulent purpose;
- Submit false, misleading, or another person’s information without authorisation;
- Attempt to gain unauthorised access to, disrupt, or interfere with the Site or its infrastructure;
- Scrape, harvest, or collect data from the Site by automated means without our permission;
- Copy, reproduce, or exploit any part of the Site except as permitted by these Terms.
4. Bookings and communications
When you submit our questionnaire or book a call, you consent to being contacted by us at the details you provide for the purpose of scheduling and conducting that call. Scheduling is handled through a third-party tool (Calendly); your use of it is also subject to that provider’s terms.
5. Intellectual property
All content on the Site — including text, graphics, logos, the “Prosidia” name and marks, layout, and design — is owned by or licensed to Prosidia and is protected by intellectual property laws. You may not use, reproduce, or distribute any of it without our prior written consent, except for personal, non-commercial viewing of the Site.
6. Third-party links and services
The Site may reference or link to third-party websites, tools, or services (such as Calendly and our integration partners). We do not control and are not responsible for the content, policies, or practices of those third parties. Accessing them is at your own risk and subject to their terms.
7. No warranties
The Site and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Any statistics, case studies, results, or examples shown on the Site are for illustration only and are not a guarantee of any particular result. Outcomes depend on many factors specific to your business.
8. Limitation of liability
To the fullest extent permitted by law, Prosidia and its owners, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of (or inability to use) the Site. Nothing in these Terms limits liability that cannot be limited under applicable law.
9. Indemnification
You agree to indemnify and hold harmless Prosidia from any claims, damages, liabilities, and expenses arising out of your misuse of the Site or your breach of these Terms.
10. Changes to the Site and these Terms
We may modify, suspend, or discontinue any part of the Site at any time. We may also update these Terms from time to time; when we do, we will revise the “Last updated” date above. Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms.
11. Governing law
These Terms are governed by and construed in accordance with the laws of Switzerland, without regard to its conflict-of-laws rules. The courts located in the Canton of St. Gallen, Switzerland shall have exclusive jurisdiction over any dispute arising from these Terms or your use of the Site, subject to any mandatory consumer-protection rights available to you in your country of residence.
12. Contact us
Questions about these Terms can be sent to info@prosidiasystems.com.